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Load Planner

In this role, you will work directly with customers and drivers to assist with day-to-day operations and maximize efficiency.

Requirements and Skills

  • Ensure timely deliveries by verifying, scheduling and rescheduling pick up and delivery appointments
  • Tracking shipment updates and notifying our customers at required intervals
  • Paying for lumpers and supplying customer with receipt
  • Collecting detention on driver's behalf when applicable
  • Provide drivers with cost-effective fuel plans en route
  • Strengthen relationships with drivers and customers by providing them both with excellent customer service
  • Collaborate with colleagues on a daily basis
  • Ability to thrive in a fast-paced environment with rapid change

Job Schedule

  • Full-time position
  • Monday-Friday 7:00am-4:00pm
  • Must be located in Jacksonville, FL


  • Full insurance benefits (dental, health, and vision) after 90 days of employment
  • Career growth opportunities
  • Bonus pay
  • Paid holidays
  • Paid time off


  • 1-2 years of experience in dispatching and/or freight brokerage is preferred but not required. An associate's or bachelor's degree in a business related field is preferred. We will incorporate a training window to ensure you know what you are doing before you are held accountable for anything. 
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