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Load Planner
Load Planner
In this role, you will work directly with customers and drivers to assist with day-to-day operations and maximize efficiency.
Requirements and Skills
- Ensure timely deliveries by verifying, scheduling and rescheduling pick up and delivery appointments
- Tracking shipment updates and notifying our customers at required intervals
- Paying for lumpers and supplying customer with receipt
- Collecting detention on driver's behalf when applicable
- Provide drivers with cost-effective fuel plans en route
- Strengthen relationships with drivers and customers by providing them both with excellent customer service
- Collaborate with colleagues on a daily basis
- Ability to thrive in a fast-paced environment with rapid change
Job Schedule
- Full-time position
- Monday-Friday 7:00am-4:00pm
- Must be located in Jacksonville, FL
Benefits
- Full insurance benefits (dental, health, and vision) after 90 days of employment
- Career growth opportunities
- Bonus pay
- Paid holidays
- Paid time off
Qualifications
- 1-2 years of experience in dispatching and/or freight brokerage is preferred but not required. An associate's or bachelor's degree in a business related field is preferred. We will incorporate a training window to ensure you know what you are doing before you are held accountable for anything.
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