Load Planner
In this role, you will work directly with customers and drivers to assist with day-to-day operations and maximize efficiency.
Requirements and Skills
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Ensure timely deliveries by verifying, scheduling and rescheduling pick up and delivery appointments
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Tracking shipment updates and notifying our customers at required intervals
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Paying for lumpers and supplying customer with receipt
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Collecting detention on driver's behalf when applicable
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Provide drivers with cost-effective fuel plans en route
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Strengthen relationships with drivers and customers by providing them both with excellent customer service
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Collaborate with colleagues on a daily basis
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Ability to thrive in a fast-paced environment with rapid change
Job Schedule
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Full-time position
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Monday - Friday 7:00am - 4:00pm
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Must be located in Jacksonville, FL or willing to move to Jacksonville, FL
Benefits
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Full insurance benefits (dental, health, and vision) after 90 days of employment
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Career growth opportunities
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Bonus pay
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Paid holidays
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Paid time off
Qualifications
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1-2 years of experience in dispatching and/or freight brokerage is preferred but not required. An associate's or bachelor's degree in a business related field is preferred. We will incorporate a training window to ensure you know what you are doing before you are held accountable for anything.