In this role, you will work directly with customers and drivers to assist with day-to-day operations and maximize efficiency.

Requirements and Skills

• Ensure timely deliveries by verifying, scheduling and rescheduling pick up and delivery appointments
• Tracking shipment updates and notifying our customers at required intervals
• Paying for lumpers and supplying customer with receipt
• Collecting detention on driver's behalf when applicable
• Provide drivers with cost-effective fuel plans en route
• Strengthen relationships with drivers and customers by providing them both with excellent customer service
• Collaborate with colleagues on a daily basis
• Ability to thrive in a fast-paced environment with rapid change

Job Schedule

• Full-time position
• Monday-Friday 7:00am-4:00pm
• Must be located in Jacksonville, FL

Benefits

• Full insurance benefits (dental, health, and vision) after 90 days of employment
• Career growth opportunities
• Bonus pay
• Paid holidays
• Paid time off

Qualifications

• 1-2 years of experience in dispatching and/or freight brokerage is preferred but not required. An associate's or bachelor's degree in a business related field is preferred. We will incorporate a training window to ensure you know what you are doing before you are held accountable for anything.